At Billmarks Lakes Area Insurance, we are committed to a high standard of excellence in all that we do and we strive to maintain a firm relationship of mutual trust and service with each of our clients.
Billmarks Lakes Area Insurance, Inc. is a firm of caring, conscientious professionals that you can depend on! We have over 180 combined years of experience.
Services You Can Expect
- A complete analysis of your insurance needs
- A responsible protection program designed specifically for you.
- Selections of coverages and companies best suited for your needs
- A prompt, competitively priced proposal
- Our quick response to get a fair, prompt settlement of your claims
- A periodic review, at your request, of your current insurance program
- Our commitment to find ways of maximizing your dollar.
Billmark’s Lakes Area Insurance, Inc. is committed to helping you find the best coverage for your needs. To better serve you, you can find Billmark’s at any of these three locations: Alexandria, Brandon, and Sauk Centre.
Meet The Team
Keith sells all lines of insurance and is a co-owner of Billmark’s Lakes Area Insurance. Keith was born and raised in Madison, MN. He graduated from St. Cloud State University with a Bachelors of Science degree in Insurance. Keith began his career with Billmark’s in 2003 and enjoys learning something new each day. When Keith is not working, he enjoys spending time with his fantastic wife Shawna and their children. Outside of spending time with family, Keith also enjoys to golf, hunt, travel and ride his atv.
Marty is a commercial sales agent and co-owner of Billmark’s Lakes Area Insurance, Inc. Marty grew up in Sauk Centre. After high school, he achieved his Bachelor of Arts Degree at the University of Minnesota in Duluth. Marty was licensed in insurance in 2002; and he worked as a personal lines and commercial agent for 8 years in Sauk Centre before going to work for Cincinnati Insurance as a Field Claims Representative. After spending two years with Cincinnati working with clients and claims around the country, he joined Billmark’s in 2010.
Marty is married to his junior high sweetheart, Leah. They have two boys. Marty enjoys spending his free time hunting and fishing, as well as playing sports.
Office Manager/Commercial Account Manager
Monica grew up in Melrose, MN and graduated from Melrose Area High School. She attended St. Cloud State University and completed her Bachelor of Science degree in Finance. Monica started with Billmark’s in August of 2014. She previously worked in claims and personal lines. Since July 2016 Monica has been working in the commercial lines department.
In her spare time Monica enjoys going on runs with her dog & being outdoors. A few times a week you can find her playing volleyball. She also enjoys traveling and spending time with family and friends.
Personal Lines Agent
Amy has called Alexandria her home since 2005 and has been with Billmark’s Lakes Area Insurance Inc since July 2013. She and her husband Jeremy have three children. When she’s not working she enjoys quilting, scrapbooking, spending time with her family and being an active member at New Life Christian Church.
Personal Lines Agent
Karen grew up on a farm near Dalton, MN and attended public school in Fergus Falls. She continued her education at Moorhead State University where she received her B.S. in Psychology. Karen began working in the insurance industry when she moved to Alexandria in 1998. She started working at Billmark’s in 2005 in the Personal Lines Department.
Karen is married and has two step daughters. She and her husband, Brian, enjoy traveling – both for pleasure and going on missions trips. For leisure, she enjoys spending time with family and friends, fitness, being outdoors, and cooking/baking.
Customer Service Representative
Elaine has lived in Douglas County a majority of her life. She worked at Fingerhut Manufacturing for 31 years as a Mailing Operator. The plant closure sent Elaine into another line of work; from standing and running all day, to sitting behind a desk giving customer service to all our clients. When Elaine is not at Billmark’s, she is working for her husband’s business, Thoennes Transmissions, or at Viking Speedway, managing the weekly racing events. She is also the “on call girl” at Peaceful Bliss Assisted Living. She truly enjoys helping and caring for some of the most wonderful people she has ever met. Elaine is married with two adult children, who have given her four beautiful grandchildren. She enjoys mowing the lawn and just being around people. Elaine is a person who can’t sit still, she says she is a “getter-done right now” kind of person.
Customer Service Representative
Tami moved to the lakes area in 2014 and joined Billmark’s Lakes Area Insurance in December of 2015.
Tami started her insurance journey in 2011, after being away from insurance for a couple years, deciding to return.
Tami and her husband Shannon have 2 daughters. In her spare time Tami enjoys gardening and spending time with friends and family.
Commercial Account Manager
Lisa is originally from New Prague, MN where she worked as a mortgage lender for many years. She and her husband, Arnie, made Alexandria their second home in 2004. They loved the lake living so much, they decided to make it their permanent home. In June, 2017 they moved everything to Alexandria, including their insurance, which is where they met Keith and Billmark’s Insurance. When not working Lisa likes to out-fish her husband and loves spending time with her grandchildren.
Commercial Lines Agent
April was born and raised in Sauk Centre, MN. After working in healthcare for many years April began her insurance career with Billmark’s in July of 2016. In January of 2017 she began working in Commercial Lines and enjoys all of the exciting challenges commercial insurance has to offer.
April currently lives in Sauk Centre with her husband, Mark, and son, Michael. In her free time, April enjoys spending time with family and friends and working on different home improvement and woodworking projects with Mark and Michael.
Born in Comfrey, MN, Doug’s parents moved to a farm near Osakis when he was 6 months old. When he was 11, his parents then moved to Darfur. Doug graduated from Comfrey High School in 1974. Doug moved back to Alexandria in the fall of 1974 and has been here ever since! Doug worked for Frontier Enterprises in 1975 and continued there until 1979, when he started working for 3M. Doug left 3M in 1997 and started with Billmark’s Insurance. When Doug is not working, he enjoys fishing, golfing, and hunting, plus all the Alexandria Lakes Area has to offer.
Dustin was born and raised in Alexandria, graduating from Jefferson High School. Dustin received his insurance license in 2011 and while he may have a new license, he certainly is not new to insurance, growing up with family in the industry. Dustin is excited to be a part of the Billmark’s Team. When Dustin is not working, he enjoys being outdoors, hunting and fishing, as well as spending time with friends and family.
Commercial Account Manager
Hannah grew up in Sauk Centre, MN. She attended the University of Minnesota, Twin Cities where she completed her Bachelor of Science degree in Mortuary Science. After working in funeral service for a few years, Hannah began a new career in insurance with Billmark’s in 2018. She is excited to serve clients and continue to learn about all the aspects of commercial insurance.
Hannah resides in Osakis with her husband, Darren and their dog, Jade. She likes to spend her free time with family and friends. She also enjoys kayaking, ice fishing, dark house spearing, and watching football and baseball.
Originally farm raised in Brooten Mn, Lorne lived in St Cloud for 25 years, in Jan of 2011 he moved to Alexandria, starting his Insurance Career in March of 2015 with Supplemental Insurance, joining the Billmarks Team in 2019. Being a dad of 2 adult children, Grandchildren have arrived. When he is not working, he enjoys spending time with his wife Laurie, in the woodshop, or hunting.
Commercial Account Manager
Merrisa grew up in Alexandria MN. She worked in accounts payable for some years before becoming a stay at home mom to her three boys. In 2020 she joined the Billmark’s team gaining an Insurance Producers license and working in our commercial department. She spends her spare time cheering on her boys at sporting events, bringing them fishing, skiing and camping. She also enjoys a little photography & sewing, and spends as much time as possible with friends and family.
Brooke moved to the Lakes Area in 2016 and worked in the banking industry for a few years before she decided to pursue an accounting career which led her to Billmark’s Lakes Area Insurance in January 2020. Brooke is looking forward to her new adventure with Billmarks’s. In her spare time Brooke likes to spend time outside. In the summer you can usually find her on the lakes doing water sports or snorkeling. She also enjoys spending time with friends and family, and reading a good book.
Kathy grew upon on a farm in the Urbank area. After graduating from Parkers Prairie High School, Kathy moved to Minneapolis where she worked for Chubb Insurance, based in downtown Minneapolis. After moving back to the area, Kathy worked for Citizens State Bank in the insurance department. In January of 1991 Kathy became co-owner of Lakes Area Insurance of Brandon.
Kathy and her husband Mike have 4 children. When Kathy is not working, she enjoys spending time with her family, playing golf, fishing, reading and spending time at the lake. Kathy also enjoys road trips to different areas of our beautiful state.
Darcy Jennissen Pfeffer
Darcy was born and raised on a dairy farm in Sauk Centre, MN. She graduated from Sauk Centre High School and received her Associates degree in Executive Business Management at the St. Cloud Business College. Darcy brings 19 years of experience in the insurance field to Billmark’s with a background in both personal and commercial lines.
When Darcy is not working, she enjoys spending time with her husband, Phil, her daughter and grandson, camping, 4-wheeling, hiking, and gardening.
Claire was born and raised in Sauk Centre, MN. She attended Sauk Centre High School, and afterwards achieved a degree in Sales and Management at St. Cloud Technical and Community College. She worked in St. Cloud in sales for 6 years, and was offered a job with a local insurance agency in the summer of 2007. Excited about an opportunity to move back to the community she loves, she obtained her insurance license and began working there right away. In 2009, she obtained the CISR designation as well, to further her insurance knowledge. She is grateful to be in a town she loves, doing what she loves.
Claire is married to her high school sweetheart, Shawn, and together they have three daughters. She enjoys spending time with family and friends, playing volleyball, staying active, and gardening.
Being A Billmark's Customer
Our business needs insurance benefits that are easy to implement backed up with a solid support team. Billmark’s has delivered above and beyond to make the whole process seamless.