Lakes Area Insurance

Claim Center

Below is a list of toll-free phone numbers for several of our companies. If we are not available, you may be able to contact the company directly. You can start your claims process immediately, at any time, day or night. Once your claim is reported, never hesitate to call our agency if you have questions!

If you need to file a claim directly with the Company:

Have your policy information in front of you. This includes the name of the company you have coverage with and the policy number. This information can be found on your ID card as well as the declarations (front) page of your insurance policy.
Be prepared to supply the date of the loss and a brief explanation of what happened.
Some companies may request a digital photo of the damaged property. Our Agency is more than happy to provide that service for you.
You may receive a call back from the insurance company’s claim department in order to answer further questions.

Coverage is not binding until you receive a confirmation call from our agency. If you do not hear from us within one business day of your request, please call us at 320-763-9022 or toll-free at 888-763-9022.

What to do after a Motor Vehicle Accident

  • Call an ambulance for anyone seriously injured.
  • Obtain names, addresses, and phone numbers of all persons in the other vehicle.
  • Obtain the make, model, color, license plate number, and state of registration of the other vehicle(s).
  • Obtain the other parties’ Insurance Company name, policy number, agent and phone number.
  • Do Not Admit Responsibility, nor sign any statement except for the Company Claim Representative.
  • Do Not Disclose Your Policy Limits To Anyone.
  • List the date, time, place of accident, responding police department, and if any tickets were issued and to whom.
  • Obtain names, addresses and phone numbers of all witnesses.
  • Report the claim immediate to your agent or by calling our 24-hour claim service.

What to do after a Property Loss

  • Take appropriate steps to protect the property from further damage
  • Report the loss to your agent or by calling our 24-hour claims service
  • Report any burglary or theft to the policy
  • Save all receipts for any temporary repairs that you make.

What to do after a Liability Loss

  • Do Not Admit Responsibility, nor sign any statement except for the Company Claim Representative
  • Do Not Disclose Your Policy Limits To Anyone
  • List the date, time and place of accident
  • Obtain names, addresses, and phone numbers of all witnesses
  • Report the claim immediately to your agent or by calling our 24-hour claims service.

Carriers Contact Information

CarrierGeneral ClaimAuto Glass Claim
Austin Mutual888-321-9392800-368-3648
Berkshire Hathaway800-661-6029
Condon Skelly800-257-9496
ElmdaleCall our Agency
Grinnell Mutual800-362-2041877-467-2252
Holmes CityFax: 320-762-5264
JC Taylor800-272-6764
NorthstarFax Auto: 507-423-6005 Fax Property: 507-423-6004888-266-7847
Secura 800-318-2136800-828-7047
State Auto800-766-1853888-504-4527
Western MutualCall our Agency
White Bear LakeCall our Agency
Wilson MutualCall our Agency


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